Customer Translation Instructions

 

Please read this article before officially commissioning our company to translate. Once you entrust our company to provide you with translation services, our company will regard you as reading this article.

1. To ensure high-quality translations, we must get the cooperation of customers. Customers must plan and arrange as early as possible, make an appointment with us in advance and provide us with documents for translation.

2. The company operates within the scope permitted by relevant national policies and regulations. The company is not responsible for any legal, economic, or other responsibilities caused by the use of translations commissioned by customers, except for the accuracy of the translation.

3. We will refer to the client's original format and text as much as possible. For those that do not conform to the language format or grammar, we will make as many corrections as possible according to the actual situation.

4. If the customer has any objection to the translation, please submit a written amendment request within 14 working days after receiving the translation. Overdue will be considered a waiver.

5. In general, we keep the translations of our clients strictly confidential. If customers have special confidentiality requirements, they must inform us in advance so that the two parties can sign a confidentiality agreement and take strict confidentiality measures.

6. Unless specifically stated in the contract, refunds and claims for mistranslations due to translation reasons shall be limited to the amount of translation fees received.

7. For the font, format, system, and printing requirements of the translation, please list them one by one before the translation, otherwise it will be handled in accordance with language habits and in accordance with the original layout. The consequences of refusal, omission or illegibility, or errors in filling in shall be borne by the person filling in.

Note: Xuzhou Windhoek Education Consulting Co., Ltd. reserves the right of final interpretation of this notice.